We’re Always Here to Help
At Sheboo, your experience matters. Our support team is available 24/7, and you can always expect a reply within 24 hours.
During office hours, we usually respond within just a few hours.
If you have any questions about your order, sizing, delivery, or anything else — we’re here for you.
Customer Support Hours
Monday till Friday: 09:00 / 20:00
Saturday: 09:00 / 21:00
Sunday: 10:00 / 18:00
FAQ
Use this text to share information about your product or shipping policies.
How Long Does Shipping Take?
At Sheboo, efficiency is our top priority: all orders placed before 11:59 PM are dispatched from our warehouse within 24-48 hours. We understand the importance of speed in today’s world and are committed to exceeding your expectations. Once shipped, orders typically take 4–10 business days to arrive, ensuring your purchase reaches you faster than anticipated.
Do You Offer Free Shipping?
We offer FREE Shipping!
Additionally, we offer a premium international insured shipping option at a modest charge of £2,95 which we highly recommend for prioritized service and faster delivery.
How Do I Find My Perfect Size
- Bust: Measure around the fullest part of your chest, keeping the tape parallel to the floor
- Waist: Measure around the narrowest part of your waist, usually just above your hip bones
- Hips: Measure around the fullest part of your hips, about 8 inches below your waist
If you're between sizes, we recommend sizing up for comfort. Check individual product pages for specific fit notes and model measurements. Don't worry if the size isn't perfect - we offer hassle-free returns so you can order with confidence!
How Fast Do You Reply?
Customer satisfaction is our priority. That's why we offer 24/7 customer service, with the promise that you'll receive a response within eight hours during business hours. Our dedicated team is always ready to answer your questions and provide support, so you can shop with peace of mind.
How Do I Return An Item
If you accidentally ordered the wrong size or item, don’t worry—we’ve got you covered. Simply check if your order is eligible for a return, and if so, just send us an email at support@sheboo-london.com. Our team will be happy to help you with the next steps and make the process as smooth as possible.
Any Question?
You can contact us through our contact page! We will be happy to assist you.